Your accredited workplace investigations and employee relations experts
Workplace investigations, assessment & consulting
We conduct in-depth investigations and provide expert investigation, consultation and support services for workplaces and the education sector.
Associated with these prominent industry bodies:
Investigations for workplaces across industries, specialising in Government, law firms, legal practitioners, resources, mining, corporate and private sector organisations.
Education sector investigations
Investigations for the education sector, educational institutions, schools, colleges and universities specialising in matters of alleged student harm caused by employees.
Investigation support services
Assessments and reviews – complaint assessment, request and review of written submission report, and other support services.
Consulting services to mentor, guide and corroborate with clients through internal investigation processes and provision of integrity advice.
About BRPM Projects and our expertise
‘BRPM’ stands for Behaviour Review and Performance Management. We provide investigation expertise for workplaces and the education sector.
With each of our investigators boasting over 20 years of specialist experience, all of the relevant credentials and more, we provide independent, unbiased, fair and impartial investigations and support services that are thorough and succinct. We’re ethical, transparent and solutions-focused.
Our team of investigatory experts
BRPM Projects is headed up by our lead investigator and Managing Director, Daryn Prior. Daryn is an investigations and security expert, with a Private Investigator (QLD) licence and over 20 years of experience in conducting criminal, multidisciplinary regulatory standards, workplace and student harm investigations; coupled with all of the relevant certifications and qualifications.
Daryn’s prowess in the field is highlighted by his connections with a number of industry bodies and associations, such as AIPI, where he is Queensland Chapter President.
Our professional team is made up of seasoned investigators with more than 20 years of specialist experience in law enforcement and government agency backgrounds. We’re passionate about providing the best quality investigations and support services, in a timely manner, and making this process as easy for you as possible.
Trusted by these reputable organisations and businesses
We can take care of the entire investigation so you can focus on your core business
Outsource your investigation to a professional for peace of mind
Outsourcing your workplace investigation to the experts at BRPM Projects means peace of mind that the job will be done right. It also means you save valuable time, allowing you to focus on your core business.
We focus on making the process easy for you, so you can get back to doing what you do best.
Our investigators are personable and connect well with all parties involved in the investigation – including those involved in the interview process.
We’re passionate about providing thorough and efficient investigations that get to the facts of the matter at hand in a time-critical manner, and in the easiest way for you.
What happens next?
Not sure what to do with a complaint?
Investigation or workplace resolution intervention, what is that all about?
The process proper
Outcome and Review
What our clients have to say
"Great service, delivered on time and as expected "
Our business engaged BRPM Projects to undertake some peak overflows concerning review cases involving complex ex-gratia assessments. Daryn and his team were easy to deal with and provided a seamless service. They provided the review reports on time and on budget to a very high quality.
"Brought clarity to a complex case"
I contacted Daryn at BRPM Projects to seek integrity and process advice concerning a complex matter we had in our workplace. Daryn provided timely high-quality advice as to emergent management. We then were able to engage/procure BRPM Projects to undertake the investigation. I am very satisfied with the outcome. The timelines promised were accurate and the matter was concluded under initial cost estimates.
"A joy to work with. Assisted to clarify the needs of our situation"
The business was faced with a number of escalating complaints across two work teams that was destabilising core business functions. We contacted BRPM Projects who were able to conduct the assessment and then provide a detailed plan to resolve the matters. Whilst we initially thought that an investigation was warranted, on advice from BRPM Projects, we opted for a workplace resolution approach to resolve the dysfunction, that only required a low-impact fact finding process to determine an appropriate course of action.
Thanks to Daryn and his team, we were able to use BRPM Projects to assist with the fact finding process and resolve the relationship and communication issues across the work teams in a timely and cost-effective manner with minimal disruption to core business.
"Student welfare sorted and safety restored"
On our large education campus, we were faced with a sensitive student harm matter. The internal oversight work unit was not able to respond in the timely manner to address the risks. We engaged BRPM Projects to undertake the risk assessment, advise on any external referrals required and then to undertake the investigation. Daryn and his team produced a very detailed report that enabled us to take action as necessary to ensure that student safety was maintained.
BRPM Projects presents as a professional team, with rates commensurate for this type of consultancy work. They delivered what they said they would on time, which was critical in this situation.
Frequently Asked Questions
Have a question about workplace investigation services?
These are answers to questions we are commonly asked.
Our professional team of investigators possess formal tertiary qualifications relevant to the conduct of investigations and apply associated industrial instruments and protocols as they relate to this sector of employment law in both government and non-government situations.
A workplace investigation occurs when an employer decides that an investigation should be conducted, in circumstances when there is suspected wrongdoing or misconduct in the workplace. This means that a worker may have breached the relevant disciplinary standards applied to that work environment.
The requirement to determine the facts of a matter, an investigation, is often initiated by the relevant delegate following a referral from an internal human resource consultant or a complainant. When this occurs a third-party investigator, independent of the business and someone like us, will be engaged. Typically, an investigation will be required following an employee complaint regarding alleged wrong-doing or misconduct, reports of inappropriate or unacceptable behaviour, bullying, harassment, sexual harassment or discrimination in the workplace, or any breach of company policy.
A workplace investigation should occur as soon as practicable after the decision to investigate has been made. Similarly, it should be concluded in a timely and fair-minded manner in line with contemporary protocols as defined in the CCC Publication – Corruption in Focus.
An investigation into a workplace issue/complaint can be defined as the unbiased gathering and evaluation of evidence; and coming to a conclusion of facts.
Regardless of whether an internal or external investigator has been appointed, it is essential that this person is suitably qualified and has the specialist skills to conduct workplace investigations.
Employers have a duty to ensure workplace investigations are conducted in a fair and impartial manner; be free from conflict of interest or bias; and in accordance with the principles of natural justice.
Although many internal investigators, such as human resource consultants, have the skills to conduct investigations, there are benefits in engaging the services of a third-party investigator such as BRPM Projects. More specifically, the employer:
- may not have a suitable internal resource required for an investigation particularly if there are complex and multifaceted matters/complaints;
- avoids any inference concerning perceived, potential or actual conflict of interests;
- maintains their independence, integrity and reliability, particularly when the outcomes are unforeseen; and
- may deal with the matter with fresh eyes and without bias at the conclusion of the matter when an investigation report has been furnished.
As for the parties involved, the investigator will typically need access to:
- the initial complaint or referral materials;
- all relevant company policies;
- access to any evidence from the workplace that is relevant to the matter;
- the complainant(s);
- any witnesses;
- the subject officer; and
- any expert witness (only required in certain circumstances).
Each investigation is different, as this depends on a variety of factors specifically:
- the scope of the investigation (also known as the Terms of Reference);
- complexity of the complaint(s);
- number of allegations;
- persons to be interviewed, complainant(s), witnesses and subject officer; and
- other factors that influence an investigation’s duration such as access to parties and length of the report.
That said, the employer should be given a provisional timeframe by the internal or external investigator within which the investigation is expected to be completed. At BRPM Projects, we create a detailed investigation plan including an agreed timeline and then stick to it.
At the conclusion of the investigation process, BRPM Projects will provide you with a report that includes sufficient detail as to the evidence gathered, a discussion of that evidence and the findings of fact.
With this report, you as the employer, will then be able to determine if disciplinary action should then be considered or otherwise discontinue the matter and take some other remedial action to resolve the conflict or issue in the workplace.
Additionally, it is usually the case that during the investigation process, investigators will identify some systemic failures or issues for management that can then be used to drive a positive change in the workplace, thus acting as a preventative action resulting in a lift of the integrity profile across the workplace in general. If this is the case, BRPM Projects will provide a short summary, in a separate report for consideration of the delegate, of any systemic issues, policy failures or inadequate business practices that were identified during the conduct of the investigation.
As an employer, you have a duty of care to ensure you provide a safe workplace for all employees. A workplace investigation can be a destabilising influence in the workplace, just as much as it can bring some calm to the work teams and those involved, as they are able to see that some action is being taken with regard to whatever the complaint or incident may be.
It is not the role of BRPM Projects to provide support to parties involved. However, we at BRPM Projects are also duty bound to refer back to the employer, any issues of concern relating to worker welfare or organisational health matters as we become aware of such.
To this end, as the employer, you should have in place a single point of contact for any party that requires support and also promote the access, independence and importance of engaging with an external employee assistance service.
BRPM Projects will work closely with the business contact point to assist as best we are able, the impact that an investigation may have on the workplace.
Still have questions? Speak to one of our investigations experts today.
Investigating in Brisbane and across Queensland
BRPM Projects are based in Brisbane, and service clients Queensland-wide. We are happy to travel to you, and can conduct our services remotely, on-site, or a combination of both, based on your needs and preferences.
Get complete investigation management from start to finish
Outsource your workplace investigation or education sector investigation to the experts at BRPM Projects and enjoy peace of mind while you get back to focusing on your core business. Book your free consultation to learn more about how we can assist.